Insights

Can DialPad be used for SMS and MMS in Australia?

DailPad is a great VoIP app, but in Australia it's sadly lacking the ability to do SMS and MMS messages to mobile numbers outside the app. Perhaps because DialPad originated in the US, the need to build the SMS and MMS features for the Australian market has never made...

Can RingCentral be used for SMS and MMS in Australia?

RingCentral is a very sophisticated VoIP platform that you can use for your business telephony needs. In the US and Canada, it also supports SMS and MMS messaging directly from within the app. In Australia, however, this is not available. RingCentral users in...

Does 8×8 work for SMS and MMS in Australia?

8x8 is a provider of VoIP and messaging products that originated in the US. As such, its messaging solutions are very US centric and one of the features that hasn't made it to Australia is the ability to do SMS and MMS messages from the 8x8 app. 8x8 users are able to...

How can I divert calls from one SIM to another SIM?

How can I divert calls from one SIM to another SIM?

Diverting calls from one SIM to another is easy One of the most common questions we get asked at BenkoPhone is about how businesses can forward calls from one phone to another. Most often this is for after hours or when the person who manages the “business mobile” is...

Can I make calls from a tablet with no SIM?

Can I make calls from a tablet with no SIM?

There are a whole range of apps that can be used to make phone calls from tablets and other devices without sim cards. As long as the tablet is connected to the internet (usually over WiFi) you can use Skype, WhatsApp, Viber, Facetime, Google Voice...the list is long....

How to get my name to not show on caller ID?

How to get my name to not show on caller ID?

Hiding your name from caller ID is easy It is pretty common nowadays to hear someone say “UGHHH! Don’t know that number, THAT CALL IS GETTING SCREENED!” For much of the history of the telephone, no one knew who was calling but now caller ID is a big issue that...

How to Receive SMS Without Access to My Phone/SIM?

How to Receive SMS Without Access to My Phone/SIM?

Accessing SMS without access to your mobile is easy! From real estate agencies to doctor surgeries to car dealerships to tradies and builders, SMS management and tracking has always been a nightmare. We all know the logistical horror of trying to manage the “business...

How to Hide My Number When Sending a Text Message?

How to Hide My Number When Sending a Text Message?

We often get asked how to hide a number when sending an SMS. There are ways to do this with a variety of bulk-messaging services. Businesses often want to hide their number or to have the number come from an ID that can’t be replied to because they simply can’t handle...

Does Google Voice Work in Australia?

Does Google Voice Work in Australia?

Google Voice is a pretty cool VoIP (voice over IP) system. Like most VoIP services, it can be used for sending messages and making calls as well as forwarding numbers to other numbers. It gives you a way to manage all of your communication from one place.  Sounds good...

Which is the best collaborative inbox for gmail?

Which is the best collaborative inbox for gmail?

There are a few different plugins for Gmail that allow you to create a shared/collaborative inbox from your Gmail account, and before we created BenkoDesk we looked at them and tried them all out… and they all suffer from the same basic set of intractable problems....