Business email compromise is an emerging type of attack where someone who has control of or access to your email is able to send a convincing yet fraudulent email on your behalf to your close contacts and ask them for money. A classic example is sending an invoice to...

Diverting calls from one SIM to another is easy One of the most common questions we get asked at BenkoPhone is about how businesses can forward calls from one phone to another. Most often this is for after hours or when the person who manages the “business mobile” is...

There are a whole range of apps that can be used to make phone calls from tablets and other devices without sim cards. As long as the tablet is connected to the internet (usually over WiFi) you can use Skype, WhatsApp, Viber, Facetime, Google Voice...the list is long....

Hiding your name from caller ID is easy It is pretty common nowadays to hear someone say “UGHHH! Don’t know that number, THAT CALL IS GETTING SCREENED!” For much of the history of the telephone, no one knew who was calling but now caller ID is a big issue that...

Accessing SMS without access to your mobile is easy! From real estate agencies to doctor surgeries to car dealerships to tradies and builders, SMS management and tracking has always been a nightmare. We all know the logistical horror of trying to manage the “business...

We often get asked how to hide a number when sending an SMS. There are ways to do this with a variety of bulk-messaging services. Businesses often want to hide their number or to have the number come from an ID that can’t be replied to because they simply can’t handle...

Google Voice is a pretty cool VoIP (voice over IP) system. Like most VoIP services, it can be used for sending messages and making calls as well as forwarding numbers to other numbers. It gives you a way to manage all of your communication from one place.  Sounds good...

There are a few different plugins for Gmail that allow you to create a shared/collaborative inbox from your Gmail account, and before we created BenkoDesk we looked at them and tried them all out… and they all suffer from the same basic set of intractable problems....

Getting a virtual assistant to manage your email is more or less the holy grail of productivity, but doing it effectively and securely is devilishly difficult. The novice level way to do this is just to give someone else your email address and password. They have full...

2 factor or multi-factor authentication (2fa for short) is a critical tool in maintaining your online security. Almost all web based services nowadays offer it, especially “high value” targets that may be used to steal your cash or identity like online banking, email,...

Regular mobile numbers are attached to a SIM card, those little plastic things that go into a slot in your mobile phone. Even though an increasing number of modern phones support what’s called an “eSIM”, they don’t really work all that differently from normal SIM...

As the final holdouts of the CDMA mobile networks are switched off in the US in 2020/21, all mobile phones in the entire world will soon run on the “GSM network” (the rest of the world switched off their analog and CDMA networks a long time ago). GSM phones use a...