Phone Systems for Remote Work in Australia: Your Ultimate Guide

19th October, 2023Insights

As remote work continues to gain traction in Australia, maintaining effective communication is vital for business success. Choosing the right phone system can make all the difference in how your remote team interacts and collaborates. Let’s delve into the array of options available for setting up a phone system conducive to remote work, and why BenkoPhone, a unique virtual mobile app in Australia, offers a compelling solution.

Conventional Phone Systems: The Limitations

Traditional phone systems, such as landlines or VoIP, have been around for a while. While these systems may work well for office-based teams, they often present challenges for remote workers. Landlines are obviously tethered to a specific location, and even VoIP systems may require specific hardware or software configurations that are not always easy to replicate in a home setting.

VoIP systems can sometimes offer forwarding to mobile phones, but they usually lack the full spectrum of features remote teams may need, such as messaging or shared call history. Additionally, the costs of outfitting an entire team with VoIP-compatible devices can quickly add up.

Cloud-Based Phone Systems

Cloud-based phone systems are generally more adaptable to remote work environments. They offer features like call routing, messaging, and video conferencing through a cloud interface, which can be accessed from any location. However, not all cloud-based systems are created equal.

BenkoPhone stands out as the only virtual mobile app in Australia that fully supports voice calls, text messages, and picture messages. With BenkoPhone, businesses can rest assured that they have full control over call and message history, as well as advanced hosted PBX features that may otherwise be lost in BYOD (Bring Your Own Device) scenarios.

Softphones: Apps as Phone Systems

Softphones are applications that essentially turn your computer or mobile device into a phone. They can be an ideal solution for remote workers, as they’re cost-effective and easy to set up. However, they often lack the robust features a growing business needs, such as advanced call routing or shared directories.

Enter BenkoPhone. Unlike basic softphone applications, BenkoPhone is a comprehensive communication solution that goes beyond merely providing a second number. It is geared towards the unique needs of remote teams, offering features like call history and PBX options, making it an all-in-one package for businesses.

Making the Right Choice

When looking to set up a phone system for remote work, consider the varying needs of your team. Are they often on the move? Do they require access to advanced features or shared directories? Are text and picture messaging important for your business communication? If your answer is yes to these questions, BenkoPhone offers a complete, flexible solution tailored for the Australian market.

Switch to BenkoPhone and experience a phone system that’s designed to fully accommodate the complexities of remote work in Australia.

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