How to Receive SMS Without Access to My Phone/SIM?

19th August, 2020Insights

Accessing SMS without access to your mobile is easy!

From real estate agencies to doctor surgeries to car dealerships to tradies and builders, SMS management and tracking has always been a nightmare. We all know the logistical horror of trying to manage the “business mobile” – a central mobile phone that someone in admin (often a receptionist) will use to take calls and send and receive texts. If the phone goes home with someone or is left in the office or lost or runs out of batteries or gets broken, the whole system is screwed. When it comes to effective management of SMS, it is clear that the physical phone is the bottleneck in the process. So how do we remove it?

There are ways to access SMS in your browser but it requires one person to have an account that everyone logs in to and the messages aren’t organised and no one knows who has responded to what. Total chaos that leads to lots of staff resources and customer contacts being flushed down the drain.

Some businesses opt to use WhatsApp but that requires training customers or staff to use the software and download the app, all unnecessary steps that sow the seeds of organisational disaster by adding yet another piece of software into the chain.

There is a better way. The solution is to remove the physical phone from the messaging process and give people in the organisation a way to collaboratively manage the SMS and calls from anywhere. This also means that customers can continue to use their phones to send and receive the messages, something that every phone user is able to do with ease.

BenkoPhone is a simple, centralised approach that is very inexpensive to use and finally gives your organisation the flexibility to manage SMS simply. Your staff will appreciate it, your customers will have a seamless experience and you will immediately see a rapid improvement in your messaging capabilities www.benkophone.com

Read More Posts

Can DialPad be used for SMS and MMS in Australia?

DailPad is a great VoIP app, but in Australia it's sadly lacking the ability to do SMS and MMS messages to mobile numbers outside the app. Perhaps because DialPad originated in the US, the need to build the SMS and MMS features for the Australian market has never made...

Can RingCentral be used for SMS and MMS in Australia?

RingCentral is a very sophisticated VoIP platform that you can use for your business telephony needs. In the US and Canada, it also supports SMS and MMS messaging directly from within the app. In Australia, however, this is not available. RingCentral users in...

Does 8×8 work for SMS and MMS in Australia?

8x8 is a provider of VoIP and messaging products that originated in the US. As such, its messaging solutions are very US centric and one of the features that hasn't made it to Australia is the ability to do SMS and MMS messages from the 8x8 app. 8x8 users are able to...

Free 12 week email course:

Don't distribute your office
How to make your remote team more effective than any in person team could ever be