Insights

The landscape of business communication is rapidly evolving, especially in markets like Australia. While 8×8 is a leading name in the VoIP and messaging space originating from...

Business email compromise is an emerging type of attack where someone who has control of or access to your email is able to send a convincing yet fraudulent email on your behalf...

One of the questions we frequently hear at BenkoPhone pertains to how businesses can forward calls from one phone to another. Often, this is crucial for operations outside...

While tablets offer an array of conveniences, making calls without a SIM card has traditionally been a jumble of compromises. Between various apps like Skype, WhatsApp, and...

Caller ID has transformed from a convenient feature to a focal point of stress and concern for both individuals and businesses. In today's interconnected society, where nearly...

Accessing SMS without access to your mobile is easy! From real estate agencies to doctor surgeries to car dealerships to tradies and builders, SMS management and tracking has...

When it comes to sending business text messages, the concept of hiding the sender's number may sound appealing. However, it's worth...

In the VoIP (Voice over Internet Protocol) service landscape, Google Voice is a significant player. This platform offers an all-in-one solution for calls, messages, and number...

There are a few different plugins for Gmail that allow you to create a shared/collaborative inbox from your Gmail account, and before we created BenkoDesk we looked at them and...

Getting a virtual assistant to manage your email is more or less the holy grail of productivity, but doing it effectively and securely is devilishly difficult. The novice level...

2 factor or multi-factor authentication (2fa for short) is a critical tool in maintaining your online security. Almost all web based services nowadays offer it, especially “high...

Regular mobile numbers are attached to a SIM card, those little plastic things that go into a slot in your mobile phone. Even though an increasing number of modern phones support...