Detailed process documentation for robust, remote teams to collaborate no matter where they are or when they’re online
When your team knows just what to do and how to do it, they are less stressed, more focused and equipped to handle the challenges that come with rapid business growth
Building on the work we do in our BenkoBot automation program, BenkoTeam creates detailed online documentation for each and every checklist item in your workflow. When people work remotely, it’s critical that each team member delivers their work with all the information that other team members need in order to pick it up and continue. Having detailed checklists and procedures is not about micromanaging, it’s about respecting everyone’s time and making sure they can always complete their high value tasks on time and when they’re ready to do the work, regardless of where they are or when they’re online.
* Price per gmail account, excludes optional cost of Gmail and Trello user licenses. Not currently available for non-Gmail users
“I had never even SEEN an empty inbox before, let alone had one myself. I knew that I needed to change something in order to manage my sales funnel more effectively and keep track of important tasks but nothing I tried worked. Benko Board emptied out my inbox in a single afternoon. With a quick and easy way to prioritise tasks and communications all in one place I feel confident that I’m focusing on my highest value work every single day. Emails go to my task manager (Trello) where I can allocate priorities, tag colleagues, VAs and get other people working on getting me answers to the email so I can reply and action it.”
“I am totally fanatical about customer service, so when I started to scale my business and even VERY little things “slipped through the cracks” it was VERY painful for me. I was trying to figure out how to maintain high levels of quality while I grew my team when I came across Benko Board. The setup was incredibly simple and within an hour, I was operating at “Inbox Zero” permanently and knew with 100% confidence that I wasn’t missing any important emails. I can see the path now to achieving growth without sacrificing customer experience.”
“It’s a bit of a shock when you take a good look at your organisation’s procedures below the surface. What appears to be a high functioning organisation can ultimately be something that still uses technology from the dark ages. To add to that, workplaces tend to be homeostatic and fear change. Of course this is compounded when external consultants come in and try to shift the embedded system. Iain and his team are like glass of cold water after you’ve struggled through a hot day. It hurts at first but after you’re half way through you feel revitalised. Procedure People allow leaders to look at their organisations from a birds eye view and question existing systems and prepare for more efficient ones. As a CEO, having been through the fire, I can say it’s a great feeling to kill off systems that don’t work and start ones that do. That’s a great feeling for leaders like me but it’s also refreshing for teams too.”