Even the biggest, most detailed operations manual won’t make your remote team effective
Operations manuals are too often seen as an “employee on-boarding” item. Things that people are expected to read & remember. How often are people looking up that operations manual during their day-to-day work? Rarely. If everyone is sitting in an office, they’re more likely to turn to the person next to them and ask “How did we do that thing again?”.
BenkoBot is an automation consulting program that creates automated workflows that minimise data entry overhead and systemise anything that can’t be automated. It’s about capturing the work that people do every day and turning them into checklists that get presented to each person at the time they need them, rather than having those same steps sitting in an obscure document somewhere on a shared network drive.
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