Workflow automation that puts the right checklist in front of the right person at the right time
Even the biggest, most detailed operations manual won’t make your remote team effective
Operations manuals are too often seen as an “employee on-boarding” item. Things that people are expected to read & remember. How often are people looking up that operations manual during their day-to-day work? Rarely. If everyone is sitting in an office, they’re more likely to turn to the person next to them and ask “How did we do that thing again?”.
BenkoBot is an automation consulting program that creates automated workflows that minimise data entry overhead and systemise anything that can’t be automated. It’s about capturing the work that people do every day and turning them into checklists that get presented to each person at the time they need them, rather than having those same steps sitting in an obscure document somewhere on a shared network drive.
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"I had never even SEEN an empty inbox before, let alone had one myself. I knew that I needed to change something in order to manage my sales funnel more effectively and keep track of important tasks but nothing I tried worked. Benko Board emptied out my inbox in a single afternoon. With a quick and easy way to prioritise tasks and communications all in one place I feel confident that I'm focusing on my highest value work every single day. Emails go to my task manager (Trello) where I can allocate priorities, tag colleagues, VAs and get other people working on getting me answers to the email so I can reply and action it."
"I am totally fanatical about customer service, so when I started to scale my business and even VERY little things "slipped through the cracks" it was VERY painful for me. I was trying to figure out how to maintain high levels of quality while I grew my team when I came across Benko Board. The setup was incredibly simple and within an hour, I was operating at "Inbox Zero" permanently and knew with 100% confidence that I wasn't missing any important emails. I can see the path now to achieving growth without sacrificing customer experience."
"It's a bit of a shock when you take a good look at your organisation's procedures below the surface. What appears to be a high functioning organisation can ultimately be something that still uses technology from the dark ages. To add to that, workplaces tend to be homeostatic and fear change. Of course this is compounded when external consultants come in and try to shift the embedded system. Iain and his team are like glass of cold water after you've struggled through a hot day. It hurts at first but after you're half way through you feel revitalised. Procedure People allow leaders to look at their organisations from a birds eye view and question existing systems and prepare for more efficient ones. As a CEO, having been through the fire, I can say it's a great feeling to kill off systems that don't work and start ones that do. That's a great feeling for leaders like me but it's also refreshing for teams too."
You can quickly see how this works by following the Quick Start Guide.